Frequently Asked Questions
Everything you need to know about our premium home essentials.
What materials do you use for your bedding?
We use only the finest materials, including 100% long-staple Egyptian cotton, premium European flax linen, and GOTS-certified organic cotton to ensure maximum comfort and durability.
How should I care for my Parachute products?
To maintain the quality of your linens, we recommend machine washing in cool water with a mild liquid detergent and tumble drying on low. Avoid using bleach or fabric softeners.
What is your return policy?
We offer a 60-day return window for most items. If you are not completely satisfied with your purchase, you can return it for a full refund, excluding shipping fees. Some exclusions apply to final sale items.
Do you offer international shipping?
Yes, we currently ship to select international countries. Shipping rates and delivery times vary by location and will be calculated at checkout.
Are your products eco-friendly?
Sustainability is at our core. Many of our products are Oeko-Tex Standard 100 certified, meaning they are free from harmful chemicals and synthetics, making them safe for you and the environment.
Do you offer a warranty on your mattresses?
Yes, our Eco Comfort Mattress comes with a 10-year limited warranty that covers manufacturing defects and structural integrity to ensure you get the best sleep possible.